Troubleshooting Gutenprint Driver Issues on Mac OS El Capitan with a Canon iR-ADV C7565 Printer 'gutenprint driver mac os el capitan'

If you're experiencing issues printing from your Mac computer running OS X El Capitan to a Canon imageRUNNER ADV C7565 printer using the open-source Gutenprint driver, don't despair. Here are some troubleshooting steps that may help resolve the problem without requiring IT support intervention.

Symptoms

* The error message 'The printer is not responding' appears in the print queue.

* Printing worked previously but now consistently fails with this error.

Preconditions

1. Ensure your Mac is running OS X El Capitan (10.11.x).

2. Make sure you're logged into an administrator account to make changes to system preferences and directories.

3. The Canon imageRUNNER ADV C7565 printer should be properly connected via network cable or wireless connection.

Step 1: Check Printer Connection

* Ensure the print queue for your specific device is selected in System Preferences > Print & Scan > + (plus sign) > Your_Printer_Name

If you're still experiencing issues, proceed to Step 2.

### Step 2: Clear Print Queue and Restart Printing Service ###

1. Quit any open printing or scanning applications.

2. Go to Applications/Utilities/Printers & Scanners.

3. Select your Canon imageRUNNER ADV C7565 printer from the left-hand list.

4. Click on 'Options' (gear icon) next to 'Job Queue'.

5. Press Command + Option + P, then click 'Show Print Jobs'.

Delete all print jobs in this window.

1. Quit any open printing or scanning applications again.

2. Go to Applications/Utilities/Printers & Scannyour Canon imageRUNNER ADV C7565 printer from the left-hand list.

3. Click on 'Quit' and confirm when prompted.

### Step 3: Re-Add Printer via Bonjour ###

1. Ensure that both your Mac computer and the Canon iR-ADV C7565 are connected to same network using a wired or wireless connection.

If you're still encountering issues, proceed to Step 4.

## Step 4: Manually Configure Print Queue ##

### Option A - Using IP Address Only ###

1. Go to System Preferences > Network.

2. Select the Ethernet (or Wi-Fi) interface your printer is connected through from the left-hand list.

3. Click on 'Advanced' at bottom right corner of window.

In the 'TCP/IP' tab, select an IP address that hasn't been used by any other device on your network and click 'Apply'. Note down this new IP address for future reference.

1. Go back to System Preferences > Print & Scan.

2. Click '+' (plus sign) at top left corner of window.

3. Select 'IP' from the drop-down menu under 'Use' section.

4. Enter the static IP address you created in Step 4-A-1 above into both 'Printers IP Address' and 'Paper Size/Source URI' fields, separated by a colon (:).

5. Click on 'Add'.

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